STORE POLICY

PERSONAL INFORMATION

When you visit the www.whispersintime.co.uk, information about your device is recorded automatically. Additionally, as you browse the website, we collect details about the web pages or products that you view, what websites or search terms referred you to the website, and details about how you use the website. This is referred to as Device Information. Device Information is collected in various ways such as attempting to, or making a purchase through the website. Information including your name, billing address, shipping address, payment information, address, and phone number is collected.

 

HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information that we collect to fulfil any orders placed through the website. We may use the information to process your payment information, shipping your order and providing you with confirmations, updates and to communicate with you. We use the Device Information that we collect to help us screen for potential risk and fraud and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 

SHARING YOUR PERSONAL INFORMATION

We will not share your personal information with third parties for their own marketing purposes. However, we may share your personal information with third-party service providers who help us operate our business, such as:

• Payment processors

• Shipping companies

• Marketing and advertising agencies

• Website analytics providers

These service providers are only authorised to use your personal information to the extent necessary to provide their services to us. Finally, we may also share your personal information to comply with UK laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

ADVERTISING

We may use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

Your order items may be photographed and shared on our website and social media pages. Please inform us by emailing info@whispersintime.co.uk if you would like to opt out of your order items being photographed or the images shared. This request should be made within 3 days of your order being placed.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-itwork. You can opt out of targeted advertising by clicking the opt out link from the service that is being used.

You can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

 

DO NOT TRACK

Please note that we do not alter our website’s data collection and use practices when we see a Do Not Track signal from your browser.

 

YOUR RIGHTS

You have the right to access, update, or delete your personal information at any time. You can also opt out of receiving marketing and promotional materials from us. To exercise any of these rights, please contact us through the methods described below.

 

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

CHANGES

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons.

 

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@whispersintime.co.uk